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Tesco No Delivery Slots At Midnight

Tesco No Delivery Slots At Midnight Rating: 8,3/10 38 votes

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  1. Book A Tesco Delivery Slot
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Published:2:35 PM April 17, 2020Updated: 7:08 PM October 12, 2020

A delivery from Morrisons; a welcome sight if you can get a delivery booked. Pic: Morrisons

Shoppers in Norfolk are still struggling to get hold of essentials as supermarkets battle to cope with extra demand due to coronavirus.

It comes as some stores are almost doubling the number of home delivery and click and collect slots, recruiting extra drivers and packers.

But the stores admit it is still not enough.

New slots are released every night at midnight but there are currently no home delivery or Click and Collect spaces available up to April 21. However, another 100,000 slots are due to become. It's midnight - I set my alarm to wake me up at 11:30pm go into the app and load my basket, it then puts you in a queue at 11:50pm and some time after 12 you'll get put back through if you're lucky you'll get a slot - if you go into the book a slot section they're is a priority button, if no slots there I check the standard slots. I am not convinced that Tesco are releasing slots at midnight any more. I went in at about 7am and there are multiple delivery slots for me to book for every day from tomorrow to Saturday, but nothing at all after Saturday. It my be different for those with vulnerable priority. Shoppers waiting until midnight to get delivery slots as supermarkets can’t cope. No delivery or click and collect slots were showing any time in the future at North Walsham. The tesco delivery slots are released at midnight. We waited up the other night to try and get one and at midnight new slots appeared. As soon as we tried to book it said all the slots were taken. We did manage to get a click and collect in about 3 weeks. 15 seconds later all those were gone. I won't be bothering again.

And in a desperate bid to get a slot people are waiting up until midnight when many of the supermarkets add extra availability – at a premium surcharge of up to £7. You then have to complete your shopping by 2am otherwise you lose the slot.

Others are forced to venture out to supermarkets and stand in orderly but snaking queues due to social distancing.

A queue for Morrisons during the Coronavirus lockdown in Dereham. Picture: DENISE BRADLEY- Credit: Copyright: Archant 2020

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People voiced their frustration at the stressful process online in community forums. One shopper living in Aylsham posted on the site Nextdoor: “Had a phone message to say I can have a weekly online delivery due to NHS shielding registration ... I can’t find any slots at all up to May 3.” Another user, also from Aylsham, posted: “I had to stay up and join the rush for the midnight release of slots as now all the vulnerable slots are booked up three weeks ahead.”

Local authorities are helping out with running errands such as shopping and prescription collection for those who have registered on the government website but the system has a backlog.

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At 8am this newspaper tried to book a home delivery or click and collect slot:

• Morrisons – There was an estimated wait time in an online queue of 17 minutes with 15,205 users ahead just to access the site.

• Waitrose – No delivery or click and collect slots were showing any time in the future at North Walsham.

No delivery slots or click and collect at Waitrose. Pic: Archant

• Asda – There were just two home delivery slots on Tuesday April 28, costing £4, and no click and collects showing up until April 29.

• Sainsbury’s – The store in North Walsham was showing nothing available.

New apps are now available such as ‘Check-In’ which shows you how long the queue is at your nearest supermarket and whether they are running out of essentials.

Dave Lewis, chief executive at Tesco, said: “Through a series of measures including more drivers, pickers and vans, we’ll expand the number of slots available each week; but this still isn’t enough to meet the demand.”

Two £4 delivery slots at Asda. Pic: Archant

A spokeswoman at Asda said: “We’re doing all we can and would continue to urge customers who are able to visit shops to think of how they can support others in their community and if they can shop for them.”

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For more updates on coronavirus in Norfolk see the Facebook page here

Tesco slots available but at the highest surchage price. Pic: Archant

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There’s no doubt that getting a shopping delivery slot has been harder than usual since the UK went into lockdown eight weeks ago.

In an attempt to take some of the stress away, Martin Lewis’ MoneySavingExpert.com has compiled a list of top tips.

The list shows how far ahead each supermarket releases its slots and how you might get your hands on one, reports BirminghamLive.

The supermarket with the longest lead time appears to be Tesco with a massive 21 days, which assumes you know what you’ll want to eat three weeks in advance.

Waitrose and Morrisons release their slots just three days ahead.

So you might know what you want to eat but will you then have enough time to get your order in before all of the slots are quickly taken?

Here’s how the supermarket giants are operating according to Moneysavingexpert.

Three days ahead

Waitrose - used to be in partnership with Ocado but not any more.

So it might well be looking to expand times in due course.

For slots, it said it is 'advising customers to check each morning'.

Shoppers surveyed said they had success from 6am to 8am as well as randomly during the day.

Morrisons - shoppers top tip was to try just after midnight

Five days ahead

Co-op - told Martin Lewis that 'slots are launched every day, at around midnight'.

Seven days ahead

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Iceland - the company said times were specific to stores, so Martin Lewis's 'Forumites' reported different results in tandem.

Sainsbury's - told Martin Lewis that 'when the slots are released will vary - there isn't a specific time and it doesn't depend on the store'.

One follower reported success every Monday.

Ocado - the online supermarket was a former partner with Waitrose but recently jumped into bed with M&S and is due start selling its products, as well as its own, from September.

Tesco online delivery

It said there wasn't a fixed time when they were released, but priority customers were emailed about availability.

Once they've had a chance to book, non-priority customers are notified - via a message on the home page - and are then able to book any remaining slots.

Tesco Home Delivery

14 days ahead

Asda - revealed that slots update as and when they become available in each area. Popular times to get a slot were typically 10pm or midnight, though some followers said between 2am and 4am.

21 days ahead

Tesco - Martin Lewis was told 'slots tend to be released at midnight for three weeks ahead' but that it's busy adding extra vans to create more slots.

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Delivery

Tesco Delivery Slots

Top tips include logging on ten minutes early and then trying to book after midnight.